Experienced in technical support, customer service, and sales across diverse industries including technology, hospitality, and telecommunications.
Delivered customer support via chat, phone, and email across multiple companies and platforms.
Provided technical assistance for Microsoft account and billing inquiries.
Managed boutique sales and customer interactions onboard luxury cruises.
Handled customer inquiries and support across multiple channels effectively.
TELEPERFORMANCE
Customer support representative via chat., Technical support for Microsoft users and accounts and billing assistance.
STARBOARD SERVICES (ROYAL CARIBBEAN INTERNATIONAL)
Shop staff aboard Royal Caribbean international cruises, boutique sales and customer service.
AMAZON
Customer service for Amazon.com via phone, chat and email.
SUTHERLAND COLOMBIA (AT&T CAMPAIGN)
AT&T customer service via phone and email.
Bachelor
High School Degree
Workshop
Online programme
Workshop
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Supported customers through chat, phone, and email with consistent quality.