César - Business Analyst with 5 years of experience in data-driven decision making

Guadalajara, Jalisco, Mexicoen

Led multiple data analysis projects improving decision accuracy and business insights

Progressed from Data Analyst to Business Analyst within 3 years, expanding skill set and responsibilities

Publicado en CazVid

Resumen

Dedicated business analyst with extensive experience in leveraging data to support strategic decisions and operational improvements.

Developed reports and dashboards that supported strategic planning and operational improvements

Data AnalysisAvanzado

Utilized data analysis tools to interpret complex datasets and inform business decisions.

Report DevelopmentIntermedio

Created detailed reports and dashboards for various stakeholders, enhancing reporting efficiency.

Business StrategyIntermedio

Supported strategic initiatives through comprehensive data insights and analysis.

Stakeholder CommunicationIntermedio

Communicated complex data findings effectively to non-technical stakeholders.

AT&T

Provide Tech support to customers, Reset emails, Reset voicemails, Check networks, Replace equipments

Wpro Technologies

Reset passwords, Troubleshoot equipments and networks

Alorica Contact Services

Provied cutomer Service and Retention

Ttech

Provied cutomer

Teleperformance

Provied cutomer Service, Floor suport and Flex training.

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