Experienced ESL teacher transitioning into inbound call center roles, leveraging exceptional communication, patience, and active listening skills to support customer engagement and satisfaction.
Utilized communication and interpersonal skills to engage with diverse audience needs
Applied active listening techniques to understand and respond effectively to student and customer inquiries
Demonstrated clear and adaptable communication styles as ESL teacher and in customer interactions
Built strong interpersonal relationships by demonstrating patience and empathy in teaching and support roles