Experienced in customer support, sales, team management, and legal services, with over a decade of industry exposure.
Provided customer support and handled escalations in BPO and legal environments.
Engaged in sales activities, training teams, and managing customer interactions.
Worked with a U.S. law firm providing insights into immigration-related customer queries.
Led training sessions and coached team members in customer service and sales roles.
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Managed teams within BPO and legal service settings, overseeing daily operations.
