Experienced professional with a background in sales, technical support, and event coordination across multiple industries including technology, gaming, and corporate services.
Applied sales techniques across various roles including new account acquisition and customer retention.
Provided direct support in retail, technical, and event management contexts, handling client communications.
Organized and executed large-scale events and press tours, coordinating with media and sponsors.
Resolved hardware and software issues for corporate clients, collaborating with second-level support teams.
Centro América Region
executive assistant for the main Director, creation, planning, development, and problem solving for massive events, handle with my boss any press tour in TV Stations, radios or newspaper, Sales Rep for massive events and Customer Service for any sponsor, make the first contact and a conversation with managers from top companies, assist or make the whole sale
BetPhoenix
Sales Rep for new accounts, cold calling, help with the deposit process and navigation, handle reactivation and retention accounts, wagering backup
Tech Data Corporation
executive assistant, Sales and premium Customer Service
SSI (Spanish Soccer Institute)
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Hewlett Packard (HP)
Tech Support for P&G employees, resolved hardware and software problems, worked alongside with 2nd level support
