Experienced logistics coordinator with a strong background in supply chain operations, vendor negotiations, and customer service. Demonstrates a strategic approach to optimizing shipping processes and collaborating with international teams.
Proficient in using logistics software such as DAT, Truckstop, and CRM for managing shipments and communication.
Experienced in overseeing supply chain efficiency through collaboration and process optimization.
Skilled in negotiating shipping contracts to achieve cost reductions and improved terms.
Provided support and resolved inquiries to ensure customer satisfaction across different roles.
Lean Solutions Group
Negotiated shipping contracts and optimized carrier lanes to reduce transportation costs., Use of logistics platforms such as DAT, Truckstop and CRM for efficient control and communication., Collaboration with international teams to ensure supply chain efficiency., Supervision of shipments,...
Sitel de Colombia S.A.
Provided support to Best Buy customers., Resolved technical issues and inquiries., Acted as liaison between customers and technical departments.
SGS Colombia Holding S.A.S. – Sutherland Global
Assisted financial services clients., Provided personalized advice on products and services., Utilized digital tools and CRM systems.
AG Supply Ferr C.A.
Managed wholesale product sales., Maintained relationships with commercial clients., Oversaw inventory and order processes.
High School Diploma
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