Profesional con experiencia en gestión inmobiliaria, atención al cliente y ventas, especializado en negociación y resolución de conflictos.
Aplicó estrategias de negociación para cerrar acuerdos en compra-venta inmobiliaria y ventas directas.
Mantuvo una comunicación clara y persuasiva con clientes y equipos en diversos roles de atención y ventas.
Desarrolló y mantuvo relaciones duraderas con clientes a través de atención personalizada y resolución de problemas.
Resolución eficiente de problemas y quejas en atención al cliente, mejorando la satisfacción general.
Third Coast REI
Negotiate, seek out, finalize, and organize purchasing deals for my employer., Set up the seller and lead as the head of Market Place to build direct seller acquisition.
Nationwide Homebuyer's
Finalize a sales deal with a client., Find prospects, follow sales leads, discuss terms with potential customers, and convince them to sign a contract.
Expresso Company
Managed large amounts of inbound and outbound calls in a timely manner following communication scripts when handling different topics., Provided financial products such as credit repair and merchant cash advances to customers using the company’s database to generate sales leads., Documented customer interactions, issues, and resolutions in the company’s database.
BPO Call Center
Recorded and updated customer information in the database to ensure accuracy to generate sales leads., Troubleshooted technical problems, guided customers through solutions, and escalated technical issues as needed.
Civil Construction
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Solution Aguilar
Called and followed-up with clients having outstanding balances within the Medicare and student loans portfolio., Resolved customer problems or complaints by analyzing situations, identifying root causes, and implementing effective solutions.
