Beverly - Business & Emergency Communications Specialist with 10+ years of diverse experience

Converted ad leads into scheduled consultations for wellness services, demonstrating strong client engagement skills.

Managed high-volume emergency calls, prioritizing and dispatching services effectively under pressure.

Provided language support for non-native English speakers during emergencies, facilitating communication.

Developed training programs and assessments tailored to diverse audiences within corporate settings.

Appointment Setting: Completed appointments for wellness centers in the Los Angeles Metropolitan Area, specializing in converting Facebook and Instagram ad leads into scheduled consultations for wellness services, Sales Account Manager: Managed a diverse portfolio of key accounts in electronic...

Emergency Call Management: Efficiently managed an average of 150 emergency calls per shift, employing strong communication and problem-solving skills to prioritize and dispatch appropriate emergency services, ensuring timely assistance., Multilingual Support: Delivered language support to...

Training Facilitation: Facilitated training initiatives for employees on new technology, collaborating with instructional technologists to align learning methodologies with business objectives., Instructional Design: Designed and implemented instructional processes, including lesson planning...