Dedicated banking professional with over 10 years managing branch operations, spearheading sales and customer service, and ensuring regulatory compliance. Skilled in training staff, process improvements, and strategic planning to drive growth and efficiency.
Mentored and motivated branch staff to meet operational and business goals.
Supervised daily banking activities ensuring efficiency, accuracy, and regulatory compliance.
Drove deposit growth, loan disbursement, and cross-selling initiatives.
Built and maintained strong customer relationships to improve satisfaction and retention.
Jana Small Finance Bank
Managed overall operations and performance of multiple bank branches within the assigned area to ensure achievement of business, revenue and service targets., Oversaw retail banking activities including deposits, advances, CASA growth and cross-selling of banking products., Monitored branch...
Bachelors
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Ensured adherence to banking regulations, KYC, AML, and internal policies across branches.
