Experienced in maintaining safe online environments and providing technical assistance to improve client satisfaction.
Applied moderation policies to review and manage online user-submitted content to ensure safety.
Assisted clients with internet, telephone, cable issues, and billing problems, resolving technical concerns.
Utilized Canva, Adobe Photoshop, Adobe Illustrator, and Web Design skills for content creation and editing.
Organized and managed data efficiently using Google Sheets for various content and support tasks.
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Maintaining a safe online environment by identifying and removing harmful content related to child exploitation and abuse., Reviewing user-generated content and enforcing community guidelines., Escalating child abuse cases to NCMEC.
Degree in computing
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