Armando - IT Support Specialist with technical expertise in hardware and software maintenance

Santa Ana, San José, Costa Ricaen

Performed hardware assembly, upgrades, and preventive maintenance, enhancing equipment longevity and performance.

Diagnosed and resolved basic hardware issues, reducing downtime and improving user productivity.

Publicado en CazVid

Resumen

Dedicated IT professional with hands-on experience in hardware maintenance, OS setup, and digital organization. Skilled in supporting remote teams and optimizing client technology environments for enhanced productivity.

Logros Clave

Installed and configured operating systems and software, streamlining setup processes for clients.
Utilized various collaboration tools (MS Teams, Zoom, Google Meet) to facilitate effective remote support.
Organized and managed digital files and documents, improving information retrieval efficiency.

Habilidades

Hardware Support & MaintenanceAdvanced

Proficient in assembling, upgrading, and maintaining computer hardware to ensure optimal performance.

Operating Systems & Software ConfigurationIntermediate

Skilled in installing, configuring, and troubleshooting Windows OS and various software applications.

Digital Organization & Document ManagementIntermediate

Experienced in managing digital files and documents across platforms like Google Drive and Microsoft Office.

Remote Support & Collaboration ToolsIntermediate

Capable of utilizing online meeting and collaboration tools to support remote teams effectively.

Idiomas

Español(nativo)Inglés(B2)

Experiencia

Soporte técnico independiente

Ensamblaje y actualización de computadoras.. Instalación y sustitución de componentes.. Limpieza y mantenimiento preventivo de equipos.. Diagnóstico básico de fallas de hardware.. Instalación y configuración de programas.. Configuración de periféricos y dispositivos.. Apoyo técnico básico a usuarios.. Organización y respaldo de archivos digitales.