Dedicated Customer Service Specialist with over 3 years' experience across multiple support roles. Skilled in effective communication, bilingual support, and digital marketing techniques including SEO and social media management. Proven ability to adapt and contribute to team success with a...
Extensive experience in assisting clients, ensuring satisfaction, and handling inquiries across multiple support roles.
Effective in team collaboration and client interactions, including bilingual communication capabilities.
Knowledge of SEO and social media management applied in content creation and marketing strategies.
Proficient in cross-selling, retention, and creating digital content, utilizing technical tools and platforms.
CONTACT POINT 360
URBRANDS
WEBHELP - CONCENTRIX
Multimedia Technologist
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