Andrew - Loyalty Specialist with 5 years of remote customer service experience

San José, San José, Costa RicaRemotoen

Served as a Loyalty Specialist Agent at SSG, handling customer engagement remotely.

Worked as a Billing Specialist Agent for a website developer company, managing billing processes.

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Resumen

Experienced in customer support, billing management, healthcare sales, and mentorship, with a strong record of remote work since 2018.

Gained diverse experience as a Medicare Certified Sales Agent and Mentor, broadening skills in healthcare and mentorship roles.

Customer ServiceAdvanced

Provided customer support and engagement in remote work environments.

Billing and Account ManagementIntermediate

Managed billing processes and account inquiries for a web development company.

Sales and Healthcare CertificationIntermediate

Sold healthcare plans and services as a Medicare Certified Sales Agent.

MentorshipBeginner

Mentored colleagues, sharing knowledge and supporting team development.