Allisson - Profesional en Recursos Humanos y Atención al Cliente con experiencia en gestión y servicio al cliente

Colaboro eficazmente con equipos multidisciplinarios para alcanzar objetivos comunes.

Transmito información clara y persuasiva, mejorando la interacción con clientes y colegas.

Reviso y verifico procesos para garantizar precisión en registros y atención al cliente.

Utilizo CRM para mantener registros precisos y resolver incidencias de manera eficiente.

Analizo información para identificar mejoras en procesos y optimizar resultados.

Updating employment records.. Digitalization of employment records.. Assistance in reviewing compliance with training for each employee.. Assistance in reviewing compliance with technical competencies for each employee.. Assistance in reviewing job profiles.. Assistance in reviewing contracts with clients.

Ensured guest satisfaction by providing exceptional customer service.. Conducted performance reviews for customer service staff.. Greeted guests and provided exceptional customer service.. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Assisted customers in product selection and provided product information.. Organized promotional materials to attract customer attention and engagement.. Collaborated with team members to enhance customer service strategies.. Processed transactions accurately using point-of-sale systems.

Utilized CRM software to track customer interactions and updates.. Conducted follow-up calls to ensure customer satisfaction and address issues.. Resolved customer issues through effective communication and problem-solving skills.