Detail-oriented professional with over 10 years of experience in financial management and administrative support across social security and customer service sectors.
Performed accounting tasks including cash management, tax returns, bank reconciliations, and financial statement preparation.
Supervised cashiers, overseen cash handling procedures, and ensured accountability within financial operations.
Provided virtual and office-based support including calendar management, correspondence, and record keeping.
Handled client inquiries, maintained detailed interaction records, and resolved complaints promptly in call center role.
NICARAGUAN INSTITUTE OF SOCIAL SECURITY
Payment and care for pensioners., Preparation of biweekly and monthly reports., Archive documents.
NICARAGUAN INSTITUTE OF SOCIAL SECURITY
Supervise cashiers., Preparation of monthly and biweekly reports., Reception and counting of remittances, cash register, vault., Supervise cashier accountability., Review and file documents, send documents to the central branch.
NICARAGUAN INSTITUTE OF SOCIAL SECURITY
Preparation of daily and payment vouchers., Monthly tax return., Bank reconciliations., Payroll preparation., Preparation of financial statements., Internal audits., Provide financial advice., Calculation and control of staff vacations., Preparation of financial and tax budgets., Analyze accounting records., All other general accounting tasks.
CALLPRO USA
Handle inbound and outbound calls to assist clients with roofing inquiries and inspections., Maintain detailed records of client interactions and schedules., Resolve customers’ complaints and other issues promptly, ensuring satisfaction and trust.
Bachelor´s Degree in Public Accounting and Auditing
Technical Bachelor`s Degree in Public Accounting
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Proficient in Microsoft Office, Google Workspace, managing data entry, document organization, and office workflows.
CASTLE R.A. USA
Provide virtual support, manage calendars and email correspondence, answer phone calls and complete other office tasks, Communicate with clients for information gathering and updates, Ensure smooth communication between executives and their clients, Manage and organize files and maintain accurate records to optimize business efficiency
