AnAlista de Servicio al Cliente con más de 4 años en TATE & LYLE, apoyando operaciones regionales y gestión administrativa. Competente en herramientas digitales y logística, orientada a la excelencia en atención y soporte empresarial.
Habilidad para gestionar relaciones y resolver problemas, garantizando la satisfacción del cliente en entornos diversos.
Capacidad para organizar y coordinar agendas, viajes y procesos administrativos con precisión.
Dominio de Microsoft Office, SAP, BI, Canva y Concur para optimizar tareas y mejorar la productividad.
Experiencia en planificación y ejecución de eventos, gestionando proveedores y recursos con eficiencia.
TATE & LYLE SOLUTIONS – BRITISH MULTINATIONAL (FOOD & BEVERAGE INDUSTRY)
Managed end-to-end customer service operations for regional and local clients, from order entry to final delivery and after-sales support.. Processed purchase orders, monitored deliveries, and issued key documents including invoices, credit notes, and certificates of origin.. Delivered post-sales support, resolving service issues with a customer-first approach.. Produced operational reports (backorders, billing, forecasts), enhancing transparency and decision-making.. Coordinated with logistics, sales, and quAlity teams to ensure compliance with delivery standards.
TATE & LYLE
Delivered high-level administrative and logistical support to the VP and senior executives.. Managed executive calendars, travel arrangements, and expense reconciliations via SAP & Concur.. Organized corporate events, internal meetings, and training sessions.. Implemented and supervised health & safety protocols in post-pandemic operations.
ALMANZA BUSINESS GROUP – USA CPA FIRM INTERNATIONAL TAX & ACCOUNTING CONSULTING
Provided direct support for U.S.-based clients in tax services and deadlines.. Scheduled teleconferences, managed emails, and tracked service orders.
Bachelor’s Degree
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