Experienced in providing customer support, coordinating technical repairs, and managing administrative tasks for diverse organizations remotely. Skilled in using multiple digital tools to enhance efficiency.
Provided call support using systems like Telgoo 5 and managed customer inquiries regarding internet benefits.
Planned and scheduled technicians for property repairs and remodeling using CRM and field management systems.
Followed up with clients on payments, verified income and expenses, and supported billing processes.
Used Excel and Google Forms to verify customer data and support administrative tasks.
Paricus BPO
Answer calls from customers to provide support with different types of services regarding the internet benefit provided by the government., Use different systems such as Telgoo 5 to verify customer data and fill out excel or google forms depending on the type of customer support (Reactivations,...
US LEGACY CO
Coordinate and plan the programming of technicians for repair and remodeling of American real estate through emails and calls in English., Follow up on the properties under renovation through the buildertrend and fieldcomplete system to evaluate the term and items to work on.
NANOTECHNOLOGY S.A.C
Perform follow-up to clients so that they comply with their payments in the CRM BUSINESS MANAGEMENT 3.0, Verify income and expenses of the company, apply withholdings and support in the billing of products.
ELEVARIA COFFEE
GRADUATE
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Controlled and boosted sales campaigns while prospecting new clients at Elevaria Coffee.
Sales control B2B and B2C., Search for new allies Prospects, Comply with sales standards., Boost sales per campaign.
