Dedicated professional with expertise in customer service, operations coordination, sales, and billing. Proven ability to enhance client satisfaction, streamline processes, and boost sales in remote environments.
Skilled in remote customer support, resolving inquiries efficiently and enhancing client experience.
Experienced in scheduling, follow-up, and project management in real estate and repair services.
Proficient in B2B and B2C sales, with a focus on expanding client base and increasing sales campaigns.
Capable of managing billing, client follow-ups, and financial verification to ensure accuracy and compliance.
Paricus BPO
Answer calls from customers to provide support with different types of services regarding the internet benefit provided by the government., Use different systems such as Telgoo 5 to verify customer data and fill out excel or google forms depending on the type of customer support (Reactivations, cancellations, technical support, etc.) of their ACP government benefit.
US LEGACY CO
Coordinate and plan the programming of technicians for repair and remodeling of American real estate through emails and calls in English., Follow up on the properties under renovation through the buildertrend and fieldcomplete system to evaluate the term and items to work on.
NANOTECHNOLOGY S.A.C
Perform follow-up to clients so that they comply with their payments in the CRM BUSINESS MANAGEMENT 3.0, Verify income and expenses of the company, apply withholdings and support in the billing of products.
ELEVARIA COFFEE
GRADUATE
Hi, good day, this is Alejandro, this is me, I'm from Peru, I'm Peruvian. I've been working for American companies since 2021. I work as a third dispatcher at USLega CCO, a company based in Atlanta, Georgia, and I work as a customer super representative at Pariqus VPO. I'm very responsible, I'm very proactive, I'm a problem solver, also I'm a dreamer, and I'm a fast learner. With a small training, I can do a good job.
Hi, good day. This is me, this is Alejandro. Thank you so much for the opportunity. I am 26 years old. I'm from Peru, I'm Peruvian. I have experience working with American companies since 2021 and I already have experience working as a Thurs dispatcher and thank you so much for this opportunity. I'm a fast learner. I'm very responsible, proactive. I'm very solved problem and I hope you take me into consideration. Thank you.
Hi, good day. I work as a turnstress patcher at ULLEGA CCO, a company based in Atlanta, Georgia. They were general contractors who specialized in home repairs for American real estate houses. And I had to follow all the process since we received the work order until the job is done. I had to speak with tenants, with technicians. I had to schedule technicians in the CRM. And I had to follow all the process until the job is done. This is my experience working as a turnstress patcher.
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Basic knowledge of digital marketing strategies to support sales and brand awareness efforts.
Sales control B2B and B2C., Search for new allies Prospects, Comply with sales standards., Boost sales per campaign.
