Experienced English-Spanish interpreter with a strong background in customer service and training. Skilled in cross-language communication, role progression within interpretation and customer support environments, and proficient in relevant technical tools.
Performed interpretation duties for phone communication, ensuring accurate cross-language exchange.
Provided Spanish-English interpretation in professional settings, supporting bilingual communication.
Delivered customer service with a focus on clarity, responsibility, and response effectiveness.
Utilized MS Office applications for documentation and communication in professional settings.
Operated AVAYA call center software to manage calls effectively during interpretation sessions.
ALORICA
Phone Interpreter – English-Spanish/Spanish-English, Supervisor Assistant, Interpretation Trainer
New World Translations
Phone Interpreting and Customer Service Practices with mock-calls as part of the course to become an English/Spanish phone interpreter.
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