Experienced call center professional with expertise in customer service, sales, tech support, and team leadership. Skilled in recruitment and team management with a readiness to undertake new roles.
Provided support and assistance to customers, ensuring their needs were met effectively.
Managed and guided call center teams to improve performance and service quality.
Handled sales processes and technical support, resolving issues and promoting products.
Participated in selection processes and job openings to identify suitable candidates.
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