Experienced bilingual customer service professional with a background in tech support, sales, and retention seeking to leverage skills in virtual assistance.
Provided support and retained customers through communication skills and problem-solving.
Handled sales processes, engaging clients and promoting products/services effectively.
Worked on customer retention strategies to maintain long-term client relationships.
Utilized bilingual skills (Spanish and English) in customer support and tech support roles.
Expressed interest in virtual assistant roles and willingness to adapt skills.