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Customer Service Representative/CSR
Pro-Tech Collision Center
Fredericksburg,Virginia,United States
Negociable
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Greet all customers in a timely, friendly and professional manner • Team player • Answer all phone calls consistently and ensure all phone messages immediately communicated to the correct recipient • Light cleaning of the front office that consist of vacuuming, wiping down counters/tables and cleaning of the customer restroom. • Ensure all vehicles are delivered to customers by the assigned estimator and if not available, by designated backup person • Monitor insurance assignments, estimate/repair appointments and capture rates of assignments. • Performs other administrative/clerical related duties as assigned. If you are dependable, have a valid drivers license, basic computer skills, great customer service is a MUST and can work in a fast-paced environment, we encourage you to apply within at: 45 Potomac Creek Dr. Suite 111 Falmouth, 22405 or email your resume. We offer health care with employer contribution, dental and AFLAC. Closed on all major holidays. Hours of operation: Monday – Friday 7:30-5:30pm Contact: Kimberly Webster or Mike Webster