Responsibilities: - Fielding calls from travelers and Travel Managers to address their travel needs - Collaborating with teammates and travelers to troubleshoot and resolve issues - Cultivating relationships with colleagues and clients to foster teamwork and client satisfaction - Demonstrating curiosity and enthusiasm for learning new skills and processes - Juggling multiple tasks simultaneously, adept at multitasking - Providing assistance to travelers in crisis situations - Contributing to various projects as needed Required Skills: - Proficiency in Sabre GDS system - Familiarity with MS Office 365 tools - Strong written and verbal communication skills - Effective problem-solving abilities with minimal guidance - Excellent interpersonal skills - Positive attitude and demeanor - Detail-oriented organizational skills - Strong work ethic and professionalism - Ability to work remotely from home