Responsibilities: - Technical setup for remote work. - Collaborating with other departments. - Responding to customer inquiries via phone, email, or chat. - Meeting performance metrics. - Ensuring data security. - Providing product/service information. - Resolving customer issues promptly. - Maintaining professionalism in all interactions. - Documenting customer interactions accurately. - Identifying upselling/cross-selling opportunities. - Following up with customers for feedback. - Practicing self-care during work hours. - Continuous learning to stay updated. Qualifications: - Minimum age of 18. - Successful completion of skill assessment and background check. - At least 1 year of relevant work experience. - Strong communication and organizational skills. - Ability to multitask effectively. - Required equipment: computer, headset with microphone, stable internet connection, quiet work area.