**Responsibilities:** - Lead a regional team of Field Service Technicians, prioritizing development and professional growth. - Manage metrics to assess internal team and authorized service providers' growth and performance. - Champion data analysis to inform decision-making in a fast-growing business environment. - Continuously analyze, refine, and improve internal processes for greater efficiency. **Requirements:** - Bachelor’s degree required. - Minimum of 6 years relevant work experience. - Preferred: 2 years of people leadership experience. - Preferred: Experience in vendor management. - SAP experience preferred. - Familiarity with SAP, Salesforce, and ServiceMax, or equivalent ERP/CRM/FSM systems.