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Automotive Service Advisor
Meineke Car Care Center
Richmond,Virginia,United States
$52.000 / año
At our company, we take pride in delivering an exceptional customer experience by ensuring that our customers are well-informed about all their vehicle needs, from safety concerns to preventative maintenance. Utilizing our innovative digital inspection system, we aim to assist our customers in maintaining reliable vehicles while building trust through thorough vehicle inspections and creating detailed work histories. Joining our industry means stepping into a rewarding, fast-paced, and innovative profession. You'll face daily challenges that encourage growth, with ample opportunities for advancement within our multi-store organization. To thrive in this role, strong customer service and sales skills are essential. Key Duties and Responsibilities: - Lead, manage, and mentor company staff and technicians. - Provide sales and service advice to customers based on inspection findings. - Deliver excellent customer service to all patrons. - Welcome and check in customers, gathering necessary information to provide accurate services. - Review store operations in alignment with company expectations and goals. - Generate accurate estimates and repair orders, presenting electronic inspection findings to support service and repair recommendations. If you're passionate about delivering top-notch service, eager to lead and inspire a team, and possess the skills needed to excel in a dynamic environment, we invite you to join us!