Responsibilities: - Confirm customer expectations before, during, and after project completion. - Consistently exceed customer expectations by providing exceptional service. - Efficiently manage multiple projects through all stages. - Work independently under pressure, prioritize tasks, and progress projects with minimal supervision. - Demonstrate sound judgment in decision-making and foreseeing consequences. - Act as a liaison between field technicians, department management, government entities, and customers. - Handle inquiries, questions, and complaints using independent judgment and troubleshooting skills. - Proactively ensure timely project completion. - Review and oversee project plans and documentation for accuracy. - Monitor equipment production to maintain product quality. - Meet project deadlines consistently. - Foster trust and confidence with contractors and the Project Management Team. - Assist in managing subcontractors across multiple states and establish new business relationships. - Drive sales and profitability through effective project execution. - Understand principles and methods for promoting and selling products or services, including marketing strategies, product demonstration, and sales techniques. Requirements: - Strong organizational and time management skills. - Excellent written and verbal communication skills. - Exceptional commitment to delivering top-tier customer service. - Ability to handle customer interactions calmly and effectively, even in challenging situations. - Positive, energetic team player who thrives in a collaborative environment. - Proficiency with Mac computer and familiarity with Apple software ecosystem (iOS, macOS, iWork, etc.). - Experience in all phases of project development, from sales proposals to project completion. - Proficiency in Microsoft Office and Salesforce. - Demonstrated sense of urgency and accountability. - Ability to collaborate effectively with team members on various projects. - Ability to prepare accurate paperwork in a timely manner. - Participation in marketing activities and business development efforts. - Experience with Solar industry preferred.