Responsibilities Include: - Develop and implement Account or Territory plans to maximize expansion opportunities and ensure high customer success. - Collaborate with Channel sales counterparts to execute effective sales strategies. - Engage with TAM team to understand technical initiatives and customer outcomes. - Drive expansion of new products within specified solution categories. - Serve as main Atlassian contact for designated Accounts. - Coordinate with various roles to ensure seamless customer experience. - Proactively identify expansion opportunities within territory or Accounts. - Maximize customer health and retention with Loyalty Advocate team. - Provide key customer feedback through Field Ops Insights. - Establish productive relationships with internal stakeholders, Solution Partners, and key customers. Minimum Required Experience: - 5+ years of B2B sales experience. - Proven track record in managing key customer relationships and closing strategic sales. - Extensive CRM utilization for managing key performance metrics. - Experience in building and managing territory and strategic account plans. - Experience leading or coordinating Account teams for successful customer outcomes. - Ability to meet or exceed performance targets. Preferred Additional Experience: - Experience in channel sales. - Sales targeting Dev/IT audiences. - Solution selling to VP and C-level Executives. - Familiarity with Atlassian's product suite. - Understanding of Atlassian's sales model. - Experience with on-premise and cloud software solutions.