**What You'll Do** - **Provide Leadership:** Lead the team by directing activities, prioritizing tasks, and setting call strategies. Lead by example and drive accountability, coaching team members to improve performance and quality. - **Drive Efficiency:** Review individual performance, coach team members for improvement, and advocate for process changes and automation to enhance efficiency over time. - **Collect Documentation:** Take charge of contacting offices to gather documentation. As a working team lead, demonstrate effective engagement with doctor's offices to collect and review documentation, setting a high standard for the team. **Who You Are** - **Adaptable:** Comfortable thriving in a fast-paced, dynamic startup environment. - **Professional Communicator:** Capable of interacting professionally with individuals at various levels within the organization. - **Team Player:** Ready to join a small team, providing oversight and driving production. - **Detail-Oriented:** Must possess excellent oral and written communication skills, including phone etiquette, spelling, and grammar. - **Preferred Experience:** Healthcare experience, including insurance verification, documentation, or durable medical equipment (DME) experience, is preferred. **Compensation and Benefits** - **Competitive Compensation:** Enjoy a competitive salary and comprehensive benefits package, including medical, dental, and more. - **Remote Opportunity:** Fully remote position with a distributed company, offering flexibility and work-life balance. - **Dynamic Team:** Collaborate with talented and passionate coworkers dedicated to improving the healthcare system. - **Mission-Driven:** Be part of a mission-driven company focused on making a difference in patients' lives.