Ideal candidates for this position should possess the following qualities: - Strong customer service skills: Provide exceptional service to every customer, regardless of the size of their repair needs. - Effective communication skills: Ability to communicate professionally with technicians, customers, warranty companies, and fleet management accounts. - Ability to deliver exceptional team experiences: Guide customers through digital inspections or provide hands-on explanations under the vehicle. Prepare estimates and outline a plan to ensure their vehicle is safe for the road. - Source and order parts required for repairs. - Schedule appointments and arrange transportation for customers. - Keep customers informed about the status of their repairs. - Work effectively and accurately in a fast-paced environment. - Maintain a neat and professional appearance. - Maintain an outgoing, positive attitude throughout the day. We offer an excellent benefits package including medical, dental, and vision coverage, along with 401K options. Additionally, we provide continued training and offer growth opportunities within our company. If you possess these qualities and are looking for a rewarding career, we encourage you to apply.