Role Summary: As an Usher at the Ordway, you'll be the first point of contact for guests, responsible for welcoming them, guiding them, and ensuring their overall satisfaction and safety during their visit. You'll play a vital role in creating an enjoyable and secure environment for audience members, serving as the friendly face of the venue. Details: - Posting Date: April 8, 2024 - Closing Date: We're committed to fostering diversity and strongly encourage applications from marginalized groups. This position will remain open until we've assembled a diverse and qualified candidate pool. - Employment Type: Part-time, Nonexempt - Compensation: $15 per hour - Department: Guest Services - Supervisor: Reports to the Director of Guest Services Key Responsibilities: - Provide clear guidance and information to guests, ensuring excellent customer service and safety standards during events. - Promptly report any incidents or guest concerns to the Event or Floor Supervisor for immediate attention. - Stay informed about Ordway and Arts Partnership events to assist guests and promote future engagements. - Enforce safety and security protocols effectively and calmly to enhance the Ordway experience. - We value candidates who enhance our diversity and inclusive culture through effective communication. Additional Requirements: - Ability to perform physical tasks such as bending, lifting, and navigating stairs in dim lighting for extended periods. Reasonable accommodations can be arranged upon request. - Flexibility to work evenings and weekends. - Applicants must be at least 16 years old.