**Position Overview:** Our office, a legal photocopy service company, is currently seeking individuals experienced in customer service with strong phone communication skills. As a Customer Service Representative, you will play a crucial role in handling a large volume of incoming and outgoing calls while also assisting with various clerical tasks including preparing and serving documents to medical facilities, employers, and insurance carriers. **Key Responsibilities:** - Manage a high volume of incoming and outgoing calls efficiently and professionally. - Prepare and serve legal documents to medical facilities, employers, and insurance carriers. - Perform various clerical duties as assigned. **Qualifications:** - Minimum of one (1) year of experience in phone customer service. - Proficient in computer literacy and basic knowledge of MS Office, including Excel and Outlook. - Ability to work independently with minimal supervision. - Excellent customer service skills. - Detail-oriented with a strong focus on accuracy. - Dependable and punctual. - Capable of multitasking in a fast-paced environment.