Responsibilities include: Manage inquiries, achieve prompt contact & provide courteous customer service. Build rapport with qualified candidates to achieve enrollment goals. Conduct high quality phone calls to prospective students. Coordinate class starting dates with training functions. Ensure paperwork, and student files are timely, and accurate. Performs other duties as directed by the Director of Admissions. Qualifications: 3 + years of phone sales experience mandatory, in professions such as insurance, mortgages, vehicles sales etc. Strong interpersonal and communication skills. Ability to work effectively with a wide range of individuals in a diverse community. Strong customer service orientation and ability to work with a committee or a team. High degree of professionalism and discretion dealing with confidential information. High energy, positive attitude, a passion for overcoming challenges and helping others. Education: High School diploma or equivalent Associate’s or Bachelor’s degree a plus