In this role, you will often be the initial contact with current and prospective business-to-business clients. Our customers find us through our National Television and Online adveristing, as well as local word-of-mouth for our top rated sign and graphics products. We have a 5.0 rating on Google Reviews, and have an excellent reputation in the Nashville and surrounding areas. Responsibilities Include: Answering and directing phone calls Capturing information to develop thorough estimate Preparing estimates Responding to emails Collaborating with the sales team to attract and retain new clients Providing customer support throughout the entire sales process, from initial consultation to order fulfillment Troubleshooting and resolving customer issues and concerns