JOB SUMMARY Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is also responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant should assist with leasing and marketing. Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism. Job Duties and Responsibilities: This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor. • Create positive, welcoming, supportive environment for resident, visitors and community associates • Assist with development and implementation of resident services programming • Utilizes maintenance software program to enter in and track service requests • Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria • Preparation of market surveys and traffic reports • Lease renewal process • Determine the needs of prospective residents • Preparing lease packages • Collection of late rents and other monies due to the property • Move-in and move-out process • Answering the telephone, greeting prospective residents, responding to incoming calls from the corporate office or to any other calls pertaining to the day to day operation of the property • Contact all guests by phone and/or email within 24 hours or less of their initial visit • Sends "Thank You" cards after to guests Knowledge, Skills and Abilities (KSAs): • Work flexible schedule, including evenings and weekends • Display professionalism in both work ethic and appearance • Travel for the purpose of conducting property business • Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc. • Excellent customer service skills • Demonstrate strong written and oral communication skills • Proficiency in One Site preferred • Clearly communicate verbally, in writing and read in English Education and Experience: • High School Diploma or Equivalent • Minimum of one year leasing and RealPage experience preferred • Experience in Tax Credit and Conventional preferred