Responsabilities: 1. Must have the ability to work cohesively with others. 2. Must be comfortable using a computer, billing software and basic office machinery. 3. Must possess excellent communication and interpersonal skills displaying professional phone and email etiquette. 4. Must have excellent organizational skills with the ability to multitask. 5. Creates insurance claims and patient statements. 6. Works contract accounts. 7. Re-bills insurance companies or other third parties to secure payment for patients. 8. Responds to incoming customer calls, faxes, mail, and email. 9. Takes and updates customer information, billing, and payments. 10. Works job queues to ensure patient account follow-up is complete. 11. Processes refunds to insurance companies and patients. 12. Makes recommendations to management for write-offs. 13. Performs training as requested by CORA and/or team leader. 14. Other duties as assigned. Telework Requirements: 1. This is a remote-work position (telework); you must be able to work from home or designated off-site location 2. Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.) 3. Must provide your own high-speed internet that meets CORA’s specifications 4. Must adhere to set schedule 5. Continuous/active communication with managers and co-workers 6. Additional requirements are included in CORA’s Telework Policy. Education and Experience: One year certificate from college or technical school; six months related experience and/or training in medical billing office; or equivalent combination of education and experience.