QUALIFICATIONS * Driver's License (Required) * 1 year of customer service is preferred, but not required * Computer knowledge, Microsoft Office, Outlook, Excel, Word * Prior leasing experience is helpful, but not required. BENEFITS * 401(k) * Health, dental, & vision insurance * Employee discounts * Flexible schedule * Paid time off GENERAL RESPONSIBILITIES Leasing Agents report directly to the Property Managers and is responsible for leasing storage units, selling merchandise, customer service, and achievement of occupancy and income goals. Leasing Agents are also responsible for ensuring that the facility is properly maintained. All duties and responsibilities related to operating and maintaining the self-storage property must be conducted in strict compliance with the Policies and Procedures of the Company. ESSENTIAL JOB FUNCTIONS * Provide customers with advice and direction on how to store and pack their belongings in their storage unit. * Provide customers with assistance in determining the needed storage unit size by assessing their needs and reviewing the available storage size options with them. * Always ask the customer if they need to purchase locks, boxes & moving supplies. * Always promoting the 24-hour access when selling our storage. * Answers the telephone in a professional and courteous manner, with the objective of closing the sale and properly documenting calls. * Instruct potential tenants about the self-storage process, rules and regulations of the facility, tips for storing their goods, etc. * Prepares and fully executes all documents associated with leasing a storage unit. * Maintains tenant files * Places follow-up telephone calls for delinquent accounts. * Documents all communication (written or verbal) with tenants. * Responsible for the maintaining the appearance the facility. * Responsible for cleaning and sanitizing the office. * Preparing self-storage units for leasing and overall site cleaning including the dumpster area, fence lines & aisles. * Conduct physical Site Inspection of the self-storage facility daily and ensure a thorough property check is performed. * Report any incidents to the Property Manager