We are looking for a long-term employee that can build a relationship with our clients, work in a fast paced environment and can handle the fast pace while working with a sense of urgency. Bilingual is a plus. Hours are M-F, 8 am to 5 pm. Salary is $16-$18/hour, depending on experience. We are a casual work environment. Essential Duties and Responsibilities include the following: > Talks with customers by phone or in person and receives orders > Determines charges for parts requested > Accounts Receivable duties > Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. > Other duties may be assigned. Qualifications include the following: > Customer Service Skills: manages difficult or emotional customer situations; responds promptly to customer needs > Demonstrates accuracy and thoroughness > Strong organizational skills > Is consistently at work and on time.