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E-service Coordinator
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Medellín,Antioquia,Colombia
CO$2.650.000 / mes
Remoto
The E-service Coordinator is responsible for the daily coordination of receipt of E-service emails, as well as the timely uploading into Aderant Total Office (ATO), and communication of daily receipts via a manually filled out form. E-service Tasks: • Be the center point of receipts for E-service emails. • Download from the emails each attachment • Determine which type of document the E-service system has sent to the Firm. • Research and determine which case or plaintiff the downloaded document is associated with, and what the corresponding file number is in ATO (this will be trained by the staff), • Upload and save the document using a defined naming convention into ATO (will be trained how to do this by the staff), • Record a time entry for this process into ATO in the pre-determined forma (will be trained how do so by the staff), • Log document into daily report. • Repeat tasks until all E-Service notifications are done, or it is the end of the working day, • At pre-determined intervals (not yet established), distribute the report via email to a prescribe set of recipients.