Dedicated professional experienced in customer support, sales, and technical assistance across retail, real estate, and corporate environments. Skilled in client engagement, negotiations, and problem-solving.
Applied active listening skills to understand customer needs and resolve issues effectively.
Utilized strong communication skills to assist clients, negotiate deals, and promote products.
Negotiated offers and closed sales deals, demonstrating persuasive and strategic communication.
Supported tasks such as documentation and communication within customer service and sales roles.
Utilized for managing customer accounts, communication, and documentation tasks.
Cybercoffe
Assist customers with logging in, printing, and general computer use., Handle customer payments and keep track of computer time., Sell school materials and school tools.
GB Solutions
Prospect and find potential buyers through calls, networking, and referrals., Present and promote properties to clients with persuasive sales techniques., Negotiate offers and close deals to achieve sales targets.
IBEX Nicaragua
Process customer payments and handle account transactions accurately., Provide technical support for the app the company has, and resolve service or product issues., Manage customer memberships, account updates, and billing inquiries.
Primary and Secondary School
English Language
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