Experienced in handling customer interactions with active listening, problem solving, and teamwork. Adept at managing multiple tasks in rotational shifts to ensure quality service delivery.
Utilized effective communication and active listening to handle customer queries and resolve issues.
Managed client interactions professionally, ensuring customer satisfaction and retention.
Prioritized tasks and managed time effectively during rotational shifts to meet service targets.
Proficient in MS Word and Excel for documentation and basic data management tasks.
Bachelor of Engineering
Higher Secondary
SSLC
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