Experienced in delivering high-quality service across automotive, finance, and technology sectors, with expertise in technical troubleshooting, account management, and team leadership.
Delivered high-quality service in diverse environments, including automotive, finance, and telecommunications.
Resolved technical issues related to VOIP, satellite internet, and credit reporting tools.
Conducted account reviews, research, and fraud prevention using multiple enterprise software systems.
Led teams for installation projects, managed workflows, and organized workplace tasks.
Transperfect CR
Provide high level of service to different companies that are looking for interpreters in other languages that are not English.
Bosch AMC
Support for high level quality cars such as Porsche, Lamborghini, Bentley, VW, Volvo, Mercedes Benz, Audi, and all Stellantis group., Act as the point of contact between the customer (car) and EMS or Police in case of accidents or emergencies.
Teleperformance
Provide assistance to one of the biggest satellite internet services in the USA., Address issues with modems and signal, take payments, guide customers on using company resources.
Teris companie Costa Rica
Utilize different techniques to retain customers., Provide credit reports, protection against identity theft, and assistance from credit specialists.
Medicine
Public Accounting
Arts with emphasis on Acting
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Fluent in Spanish and English, supporting bilingual communication in customer and technical roles.
Stryker Costa Rica
Review accounts on hold and release orders for customers., Research using SAP, AS400/Docview, Kirby, JDE, and Oracle.
Citi group Costa Rica
Review accounts for VIP clients to avoid illegal activities., Research clients using SAP, AS400/Docview, Kirby, JDE, and Oracle.
CSS Corp Costa Rica
Provide technical support for VOIP phones and related equipment.
Experian Credit Bureau Services Costa Rica
Provide technical services related to credit reports and consumer satisfaction.
Vialinx
Assist customers with credit report importance and retention tasks.
Amazon.com
Amazon.com
Amazon.com
JRL Carpentry Inc.
Head the team for installation projects, organize the workplace, oversee and delegate tasks.
Imágenes en Cristal
Ensure financial aspects of the company are organized and up to date.
