Ulises - Welcome to CazVid!

Demonstrated experience with English.

Demonstrated experience with Spanish.

Sold water filtration systems by covering consumers needs, Met existing customers to review current services and expand sales opportunities, Handled all administrative aspects of the sale including completing customers contracts.

Supported campaigns such as AT&T where I gave excellent customer service to resolve tech issues and helping customers to activate their new lines, upgrading plans, help them with billing questions.

Evaluated accounts and recommended appropriate action towards the collection cycle, Documented all collection attempts accurately and truthfully, Addressed discrepancies and processed credits and refunds when required and approved by department manager.

Responsible for recovering outstanding debts owed to a company, Contact debtors, negotiate payment plans, and ensure compliance with collection laws and regulations, Investigating and addressing any billing or credit issues that may be preventing payment.

Performing scheduling appointments, Making phone calls, Making travel arrangements, Managing email accounts, Completing necessary forms, Collecting information and ensuring accurate record-keeping.