Teresa - Customer Service & Sales Specialist with 20+ years in Service Industry

Tijuana, Baja California, MéxicoRemoteen

Worked over twenty years in face-to-face and phone customer service.

Gained extensive experience in call centers, credit card customer service, and soft collections for loans, cars, and health.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in face-to-face and call center environments, specializing in customer service, sales, and insurance billing review.

Handled sales of extended warranties and managed car insurance billing review, report generation, and communication.

Customer ServiceExpert

Provided direct assistance to clients via face-to-face and phone interactions, ensuring customer satisfaction.

SalesIntermediate

Engaged in selling extended warranties and car insurance, including communication with adjusters and clients.

Billing & Report ManagementIntermediate

Handled billing reviews and generated reports related to insurance and loan services.

Communication SkillsExpert

Maintained daily email correspondence and reported effectively within department operations.

Soft Collections

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