Stephanie es una profesional con habilidades en gestión de proyectos, atención al cliente y administración, destacada en entornos dinámicos y multiculturales, con fuerte orientación a resultados y eficiencia.
Capacidad para coordinar y apoyar en procesos de gestión de proyectos arquitectónicos y administrativos.
Experiencia en brindar atención multilingüe y gestionar reservas en entornos hoteleros y de restauración.
Competente en manejo de documentación, facturación y seguimiento de procesos administrativos.
Experiencia en uso de Property Management Systems, Booking.com y Expedia para gestión hotelera.
Architectural Company
Support project coordination and administrative processes.. Manage documentation, scheduling, and client communication.. Assist in budgeting and internal workflow organization.
Ceramika David
Managed daily operations and customer service.. Prepared quotations, invoices, and follow-ups.. Coordinated with suppliers and internal teams.. Maintained organized administrative and sales records.
Hotel Valle Escondido
Managed room reservations via phone, email, and online platforms.. Worked with Booking.com and Expedia to monitor and update availability.. Used Property Management System (PMS) to manage bookings and guest records.. Handled reservation modifications, cancellations, and special requests.. Provided bilingual guest communication (Spanish/English).
Hilton Panama
Managed restaurant reservations and guest flow.. Provided bilingual customer service.
Bachelor’s Degree
High School Diploma
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Hábil en planificar y coordinar tareas internas y externas para asegurar la eficiencia operativa.
Hard Rock Hotel Panama Megapolis
Delivered high-level customer service in a fast-paced hospitality environment.
