Stephanie - Customer Support Specialist with 4+ years in client service and social media management

Handled customer inquiries, resolved issues, and maintained detailed communication records.

Managed social media presence and online store operations for La crochetería.

Performed scheduling, database entry, and general administrative duties efficiently.

Quickly identified and resolved customer issues, ensuring high service quality.

Respond to Customer Inquiries, Document Interactions, Maintain Knowledge Base, Reporting and Analysis

Sell of Crochet items, Product Management and orders reception