Experienced professional with over 5 years in hospitality, specializing in customer engagement, beverage preparation, and team collaboration in fast-paced food and beverage settings.
Handled customer interactions, order taking, and complaint resolution to ensure a positive experience.
Made cocktails, milkshakes, and performed barista duties, showcasing technical skill in drink-making.
Collaborated effectively with team members in busy environments to deliver quality service.
Managed fast-paced work environments efficiently, maintaining service quality.
SPUR BROOKLYN MALL
Greeting customers, Taking orders, Suggestive selling, Providing good service, Dealing with customer complaints
PARROTS MENLYN
Making cocktails, Making milkshakes, Barista, Team work, Working under pressure, Dealing with fast paced work environment
Higher certificate
Grade 12 (matric)
Proficient in MS Word, PowerPoint, Excel, and internet browsing for administrative and communication tasks.