Detail-oriented customer service associate experienced in handling diverse customer needs, managing internal operations, and utilizing technical tools like Microsoft Office and SolidWorks. Adept at multitasking and communication, committed to delivering quality support in fast-paced environments.
Utilized Word, Excel, and PowerPoint for data management, reporting, and presentations.
Applied SolidWorks for basic design tasks in technical projects.
Assessed and responded to customer issues, ensuring efficient problem resolution.
Handled calls and communicated effectively in English, both verbally and in writing.
Piggly Wiggly
Metallurgical Engineering
Academic exchange
Study visit to Germany (DAAD)
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Managed internal data and information systems to support operational needs.
