Dedicated professional with over a decade of experience in insurance, sales, and customer support roles. Skilled in managing accounts, processing policies, and leading team operations. Adept at providing excellent service and streamlining processes to enhance customer satisfaction and operational...
Provided support, managed client inquiries, and resolved issues across multiple roles.
Supported sales activities, generated quotes, and contributed to meeting sales targets.
Handled insurance policies, processed applications, and managed payments at InsuraGroup.
Supervised inventory, hiring, scheduling, and accounts receivable/payable at Calmod Enterprises.
InsuraGroup
Managed home and auto insurance policies, Generated quotes and processed applications, Provided customer service and processed payments
Comcast Central Division – GT Call Center
Handled customer accounts and sales support, Resolved billing and service concerns, Achieved campaign performance targets
Calmod Enterprises
Promoted from sales to management, Managed inventory, purchasing, hiring, and scheduling, Oversaw accounts receivable and payable, Profit-sharing Managing Partner
Hena's Enterprises
Managed cashier operations and customer service, Assisted with payroll processing
Bachelor’s Degree
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Utilized basic computer tools to manage customer data, financial records, and communication.