Dedicated customer service specialist with over 5 years of experience in client-facing roles, excelling in communication, problem-solving, and team collaboration. Committed to delivering exceptional service and continuous learning.
Utilized effective verbal skills to assist customers, resolve issues, and ensure clear communication in diverse scenarios.
Delivered high-quality service by actively listening, responding promptly, and building rapport with clients.
Managed multiple tasks efficiently, ensuring timely completion of responsibilities in fast-paced environments.
Collaborated effectively with team members to meet departmental goals and improve service quality.
National Senior Certificate
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